Refund Policy

1. Money-Back Guarantee

We stand behind the quality of Zyminex. If you are not completely satisfied with our service, we offer a 7-day money-back guarantee for all new subscriptions.

2. Eligibility

To be eligible for a refund, you must request it within 7 days of your initial purchase. This policy applies strictly to the first purchase of a subscription and does not apply to renewals or subsequent purchases.

3. How to Request a Refund

To request a refund, please contact our support team at support@zyminex.pro or open a ticket through your account dashboard. Include your order number and the email address associated with your account.

4. Processing Time

Refunds will be processed back to the original method of payment. Please allow 5-10 business days for the credit to appear on your statement, depending on your financial institution.

5. Exceptions

We reserve the right to refuse a refund if we detect abuse of our policy, such as repeated refund requests or violations of our Terms of Service.